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Server Management Service


Fike Consulting offers server management, monitoring and online data backup for one low annual fee.

Service Details
 

Online Backup Service

Keep your valuable data safe from disaster with our online backup service.

FC Backup

 

Firewall Service

Keep your business secure from internet threats.

Firewall Service

What The Service Includes:
  • Monitoring and alerting of critical services-failed services will automatically be restarted
  • Monitoring and alerting of event logs-event logs will be archived to our monitoring server
  • Monitoring and alerting of security logs-security logs will be archived to our monitoring server
  • Monitoring and logging of server performance counters to help make informed decisions on server hardware upgrades
  • Monitoring and alerting of low disk space on all logical server drives
  • Monitoring and alerting of failed local backups (NTBackup only)
  • Verify that all current Windows updates and service packs are installed each month
  • Approve all current updates (WSUS) for installation to local workstations
  • Keep network antivirus version up-to-date (with paid maintenance agreement)
  • Fix all minor issues that result in monitoring alerts being sent
  • Monitoring and alerting of server hardware changes
  • 1 TB online backup-daily offsite backup of selected critical data
What The Service Does NOT Include:
  • Creating or removing user accounts on the network
  • Correcting server issues resulting from software or hardware installations/modifications made by someone other than Fike Consulting
  • Repairs required due to server hardware failure
  • Correction of issues resulting from lack of storage space on server hard drives
  • Installations and upgrades of third party programs such as accounting packages or other line of business applications
  • Workstation issues
  • Firewall / router / Internet issues (unless server based firewall)
  • Any issue requiring on-site visit

Service Available To Local Customers Of Fike Consulting Only

   

Bundle with FC Firewall Service for additional savings 

     

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